General Terms and Conditions of Kramer & Partner GmbH
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial activities nor to their self-employed professional activities (Section 13 of the German Civil Code (BGB)).
(2) If the contract is concluded, the contract is concluded with
Kramer & Partner GmbH
Wattbergweg 4
D-34369 Hofgeismar
Registration number HRB 9125
Register court: Kassel Local Court; registered office: Hofgeismar
is realized.
(3) The presentation of goods in our online store does not constitute a legally binding offer on our part, but is merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits an offer to conclude a purchase contract that is binding on .
(4) Upon receipt of an order in our online store, the following provisions apply: The consumer submits a binding offer to enter into a contract by successfully completing the ordering process provided in our online store.
The order is placed in the following steps:
(5) You can also view our GTC at any time at http://www.testsystem.rollistop.de/agb.html. You can view your past orders in our customer area under My account --> My orders.
(2) Consumers have the option of paying at or on account at .
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Consumers are entitled to a right of withdrawal under the following conditions, where a “consumer” is any natural person who enters into a legal transaction for purposes that are predominantly neither related to their commercial nor their self-employed professional activities:
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days, starting from the day on which you or a third party designated by you— —who is not the carrier—took possession of the goods.
To exercise your right of withdrawal, you must send us
Consequences of revocation
If you withdraw from this contract, we must refund to you all payments we have received from you, including the shipping costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will use the same payment method for this refund that you used for the original transaction, unless we have expressly agreed otherwise with you; under no circumstances will you be charged any fees in connection with this refund.
We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever comes first.
You must return or hand over the goods to us immediately, and in any case no later than fourteen days from the date on which you notify us of your withdrawal from this contract via . The deadline is met if you ship the goods before the fourteen-day period expires.
You bear the direct costs of returning the goods.
End of the withdrawal policy
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§1 Validity vis-à-vis entrepreneurs and definitions of terms
(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial activities nor to their self-employed professional activities (Section 13 of the German Civil Code (BGB)).
§2 Conclusion of a contract, storage of the contract text
(1) The following provisions on the conclusion of contracts apply to orders placed via our online store http://www.rollistop.de.(2) If the contract is concluded, the contract is concluded with
Kramer & Partner GmbH
Wattbergweg 4
D-34369 Hofgeismar
Registration number HRB 9125
Register court: Kassel Local Court; registered office: Hofgeismar
(3) The presentation of goods in our online store does not constitute a legally binding offer on our part, but is merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits an offer to conclude a purchase contract that is binding on .
(4) Upon receipt of an order in our online store, the following provisions apply: The consumer submits a binding offer to enter into a contract by successfully completing the ordering process provided in our online store.
The order is placed in the following steps:
1) Selection of the desired goods
2) Confirm by clicking on the "Add to shopping cart" button
3) Checking the details in the shopping cart
4) Press the "Checkout" button
5) Optional: Log in to the online store (after registering and entering your login information—email address and password) or place an order as a guest at
6) Double-check and correct any of the entered data.
7) Binding submission of the order by clicking on the button "order with costs"
Before submitting a binding order, the consumer can use the “Back” button in the webto return to the webpage where the customer’s information is entered and check their details at
, correct any input errors, or cancel the ordering process by closing the
web browser.
We will immediately confirm receipt of the order via an automatically generated email (“Order Confirmation”). With this, we accept your offer.
2) Confirm by clicking on the "Add to shopping cart" button
3) Checking the details in the shopping cart
4) Press the "Checkout" button
5) Optional: Log in to the online store (after registering and entering your login information—email address and password) or place an order as a guest at
6) Double-check and correct any of the entered data.
7) Binding submission of the order by clicking on the button "order with costs"
(5) You can also view our GTC at any time at http://www.testsystem.rollistop.de/agb.html. You can view your past orders in our customer area under My account --> My orders.
§3 Prices, shipping costs, payment, due date
(1) The prices quoted are net prices and do not include statutory VAT. The respective shipping costs are added.(2) Consumers have the option of paying at or on account at .
§4 Delivery
(1) Delivery is made to the following countries: Germany (2) Even in the case of a sale by mail order, the risk of accidental loss or accidental deterioration of the item sold at passes to the buyer only upon delivery of the item to the buyer.§5 Retention of title
We reserve title to the goods until the purchase price has been paid in full.****************************************************************************************************
§6 Right of withdrawal of the customer as a consumer:
Right of Withdrawal for ConsumersConsumers are entitled to a right of withdrawal under the following conditions, where a “consumer” is any natural person who enters into a legal transaction for purposes that are predominantly neither related to their commercial nor their self-employed professional activities:
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days, starting from the day on which you or a third party designated by you— —who is not the carrier—took possession of the goods.
To exercise your right of withdrawal, you must send us
Kramer und Partner GmbH
Wattbergweg 4
D-34369 Hofgeismar
Email rollistop@kramer-und-partner.de
by providing a clear statement (e.g., a letter sent by mail or an email) of your decision to cancel this contract at
. You may use the attached sample cancellation form or the cancellation button in the Rollistop Shop for this purpose.
Wattbergweg 4
D-34369 Hofgeismar
Email rollistop@kramer-und-partner.de
Consequences of revocation
If you withdraw from this contract, we must refund to you all payments we have received from you, including the shipping costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will use the same payment method for this refund that you used for the original transaction, unless we have expressly agreed otherwise with you; under no circumstances will you be charged any fees in connection with this refund.
We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever comes first.
You must return or hand over the goods to us immediately, and in any case no later than fourteen days from the date on which you notify us of your withdrawal from this contract via . The deadline is met if you ship the goods before the fourteen-day period expires.
You bear the direct costs of returning the goods.
End of the withdrawal policy
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§7 Revocation form
Sample withdrawal form
(If you wish to withdraw from the contract, please complete this form and return it to us).
To:
Kramer & Partner GmbH
Wattberweg 4
D-34369 Hofgeismar
Email rollistop@kramer-und-partner.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
_____________________________________________________
Ordered on (*)/received on (*)
__________________
Name of the consumer(s)
_____________________________________________________
Address of the consumer(s)
_____________________________________________________
Signature of the consumer(s) (only for notification on paper)
__________________
Date
__________________
(*) Delete as appropriate.Kramer & Partner GmbH
Wattberweg 4
D-34369 Hofgeismar
Email rollistop@kramer-und-partner.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
_____________________________________________________
Ordered on (*)/received on (*)
__________________
Name of the consumer(s)
_____________________________________________________
Address of the consumer(s)
_____________________________________________________
Signature of the consumer(s) (only for notification on paper)
__________________
Date
__________________
§8 Warranty
The statutory warranty regulations apply.§9 Contract language
The contract language is exclusively German.****************************************************************************************************
§10 Customer service
Our customer service team is available on weekdays from 9:00 a.m. to 5:30 p.m. to assist you with questions, complaints, and claims at
Phone: 05671 2549
Email: rollistop@kramer-und-partner.de
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Effective Date of the Terms and Conditions: June 2026
Free AGB created by agb.de
