General Terms and Conditions of Kramer & Partner GmbH

§1 Validity vis-à-vis entrepreneurs and definitions of terms

(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither can be attributed to their commercial or independent professional activity (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following provisions on the conclusion of contracts apply to orders placed via our online store

(2) If the contract is concluded, the contract is concluded with

Kramer & Partner GmbH
Wattbergweg 4
D-34369 Hofgeismar
Register number HRB 9125
Local Court of Kassel, registered office Hofgeismar

is realized.

(3) The presentation of the goods in our Internet store does not constitute a legally binding contractual offer on our part, but are only a non-binding invitation to the consumer to order goods. When ordering the desired goods, the consumer places an order for the customer a binding offer to conclude a purchase contract.
(4) Upon receipt of an order in our Internet store, the following regulations apply: The consumer makes a binding contractual offer by successfully completing the order procedure provided for in our online store.

The order is placed in the following steps:

1) Selection of the desired goods
2) Confirm by clicking on the "Add to shopping cart" button
3) Checking the details in the shopping cart
4) Press the "Checkout" button
5) Optional registration in the online store (after registering and entering your e-mail address and password) or ordering as a guest
6) Re-check or correct the respective data entered.
7) Binding submission of the order by clicking on the button "order with costs"

Before submitting the binding order, the consumer can click on the "Back" button in the Internet browser he/she is using to go to The customer can check his or her details and return to the website where the customer's details are recorded and correct input errors or close the Internet browser to cancel the order process. We confirm receipt of the order immediately by means of an automatically generated e-mail ("order confirmation"). With this we accept your offer.

(5) You can also view our GTC at any time at You can view your past orders in our customer area under My account --> My orders.

§3 Prices, shipping costs, payment, due date

(1) The prices quoted are net prices and do not include statutory VAT. The respective shipping costs are added.

(2) The consumer has the option of paying on account .

§4 Delivery

(1) Delivery is made to the following countries: Germany

(2) The risk of accidental loss and accidental deterioration of the The title to the goods sold shall not pass to the buyer until the goods are handed over to the buyer, even in the case of sale by dispatch.

§5 Retention of title

We reserve title to the goods until the purchase price has been paid in full.


§6 Right of withdrawal of the customer as a consumer:

Right of withdrawal for consumers

Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for the purposes of, which cannot be predominantly attributed to their commercial or independent professional activity:

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier has taken possession of the goods.

To exercise your right of withdrawal, you must send us
Kramer and Partner GmbH
Wattbergweg 4
D-34369 Hofgeismar
by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision, to withdraw from this contract. You can use the attached sample withdrawal form, but this is not mandatory.

Consequences of revocation

If you withdraw from this contract, we will return to you all payments we have received from you, including the delivery costs (with the exception of additional costs resulting from the fact that you have chosen a delivery method other than have chosen the most favorable standard delivery offered by us), immediately and at the latest within fourteen days. from the day on which we receive notification of your withdrawal from this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

We may refuse to make a refund until we have received the goods back or until you have provided proof, that you have returned the goods, whichever is the earliest.

You must return the goods immediately and in any case within fourteen days at the latest from the day on which you inform us of the to inform us of the revocation of this contract. The deadline has been met, if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

End of the withdrawal policy


§7 Revocation form

Sample withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it to us).
To :
Kramer & Partner GmbH
Wattberweg 4
D-34369 Hofgeismar

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)


Ordered on (*)/received on (*)


Name of the consumer(s)


Address of the consumer(s)


Signature of the consumer(s) (only for notification on paper)




(*) Delete as appropriate.

§8 Warranty

The statutory warranty regulations apply.

§9 Contract language

The contract language is exclusively German.


§10 Customer service

Our customer service for questions, complaints and claims is available on weekdays from 9:00 a.m. to 17:30 under

Phone: 05671 2549



Status of the GTC Nov.2023

Free AGB created by